I offer UXR advising to user researchers at all stages of their career, from early-stage, to “pioneer” researchers (first in function), to research leadership. I also work with CEOs, design and product leaders looking to establish the UXR function. Topics may include:

• Craft and technical skills (including storytelling, creative methodologies, developing a research roadmap)

• Establishing the research function

• Leading and scaling a UXR team

• Career development for researchers

• Managing XFN stakeholders

• Research operations

• The soft skills needed to run impactful research in-house

I offer communication and listening coaching for executives looking to connect better with their organization, direct reports, peers, key partners, and teams. Many executives come to me with a specific goal in mind; depending on your goal, some of the topics we might cover during include:

• Moderating techniques for inclusive meetings

• Managing tangents and monologuers

• Building trust and creating team safety

• Listening techniques in a remote environment

I help companies evaluate potential new products and experiences using qualitative research, ethnography, design thinking, product strategy and more. Learn more here about my user research expertise.